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Aria Filtra System Care and Maintenance
Global Service and Support for Any System, Anywhere, Any Time
As a water treatment plant operator, you take great pride in the performance and reliability of your system. At Aria Filtra®, our goal is to help you every step of the way. We provide a suite of service options to ensure productive days and worry-free nights.
By leveraging decades of experience and expertise from the Aria CARE™ service team, you can maximize run times, maintain water quality, reduce operating costs, and extend the life of your membrane system.
Our trained staff can provide the right level of service and support to help you achieve your goals.
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Aria CARE Programs
Aria Filtra service contracts and tools offer support for the lifetime of your system.
Aria CARE Programs - Resources for Customer Service and Support
In addition to service plans and health checks, our Aria CARE service team provides a variety of tools and resources.
Life Cycle Service Offerings
- Aria SMARTBOX™
- Service plans
- Health checks
- Process optimization
- Operator skill training
- 24/7 technical support hotline
Replacement Parts/Equipment Upgrades
- Membrane module replacements
- Spare parts and supplies
- Software upgrades
Aria SMARTBOX
Insight to optimize your system performance with remote, real-time monitoring.
Real-Time System Monitoring with Aria SMARTBOX
Gain insight into how your system is operating today and how it will perform in the future. Our Aria SMARTBOX solution provides secure and private remote monitoring that offers quick and reliable access to your system’s performance anytime, anywhere, on any device.
The Aria SMARTBOX saves time and money by providing operators with the information needed to optimize system performance on a day-to-day basis. Additionally, it gives you the ability to proactively identify and resolve any potential issues with system performance to prevent downtime and maintain water quality.
Reduce Costs and Downtime with System Upgrades
Download our data sheet to learn the benefits of plant upgrades.
Over time, parts of your water treatment plant can become obsolete as more advanced technologies take their place. Many plants have replaced valves, turbidity meters, PLCs, and more to keep systems running at their best. If you haven’t seen an Aria Filtra technician in several years, it’s highly likely you would benefit from a system upgrade. Even newer plants can benefit from optimization. For example, recent system updates can increase cybersecurity and even detect membrane plugging, alerting you of an increased fiber breakage risk. Download the data sheet to learn about key upgrades that can help protect your investment and improve operations.
Client Success Stories
Go behind the scenes of some complex water challenges with our clients.
Mobile Control Center Maximizes Plant Operating Efficiencies (Geneva, NY, USA)
Adding a mobile control center to an Aria Filtra membrane treatment plant enables operators to take advantage of optimization events or identify repair points in real time. The control center uses tablet technology, allowing operators to control the system locally or remotely. Now the team can quickly intervene in emergency situations and effectively troubleshoot to identify possible repairs. The system’s video feature allows for real-time interaction and collaboration between its technical support team and the Geneva operations team.
Mobile Membrane System Rapidly Restores Gold Mining Plant While Protecting the Environment (Peru)
When a Peruvian gold mining plant sought additional water treatment, the Aria FAST™ mobile unit provided an ideal solution for Peru’s strict regulations and the gold mine’s focus on social impact. Our dedicated Aria CARE team sent a technician to facilitate the installation and now provides continuous, remote monitoring. The Aria CARE team provides 24/7 phone support and a technician to help troubleshoot any issues that arise and quickly make necessary changes to the system.
Prioritizing Risk and Quality When Evaluating Membrane Replacement Options (USA)
As municipal water treatment facilities look to reduce costs, the temptation to replace membranes with lower cost modules has grown, particularly as plants receive a free test trial offer. Alternative membrane solutions vary in price, and they also vary widely in quality—a lesson numerous municipalities have learned the hard way upon beginning a trial. While membrane suppliers may claim to provide an intriguing, cost-effective alternative to Aria Filtra hollow-fiber modules, it’s important to note that not all hollow fibers are created equal.
