About Aria Filtra Service Request 

Aria CARE™ Health Checks and Service Contracts

Aria Filtra Offers Support for the Lifetime of Your System. 

Aria CARE 

Our dedicated Aria CARE service team is here for you, 24/7.

 

Service Plans

Partner with Aria Filtra® Technology Services, and leverage years of technical expertise. Through a service contract, our team will work with you to optimize system performance, reliability, and run time.

 

Health Checks

Health check services offer a time-stamped diagnostic assessment of your Aria Filtra system. Often, the savings in operating costs equate to a high ROI. Prior to replacing your membranes, a health check is a great first step in securing the long-term health of your new investment.

 

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Aria CARE Programs Offer Resources for Customer Service and Support



Aria CARE Data Sheet

Process Optimization

Pinpoint root causes of operational fluctuations since initial start-up; improve performance; increase productivity; and potentially reduce chemical, energy, and time demands.

 

Operator Skills Training

Refresh skills, gain continuing education units, train new recruits, and learn beneficial tricks and tips.

 

24/7 Technical Support Hotline

We are always here to help. Contact us to engage with a technical expert to help you troubleshoot 24 hours a day, 7 days a week.

 

Download our Aria™ CARE Data Sheet

 



Replacement and Equipment Upgrades

Call us if you are ever in need of anything.



Aria Filtra Support

Membrane Module Replacements

Call us for customer loyalty programs to help you plan for your module replacement.

 

Spare Parts and Supplies

Access your one-stop shop for all parts associated with our membrane water treatment systems.

 

Software Upgrades

Improve performance, keep your system secure, and comply with regulatory requirements by upgrading to state-of-the-art software and the latest hardware.

 

 


Health Checks Can Maximize Productivity, Extend System Longevity, and Reduce Operating Costs



Aria Filtra's certified service team will review the original plant design and specifications and use this as a basis for evaluating current performance and system needs. In a health check, our service team assesses the performance of your system, from start-up through commissioning.

The team will evaluate the impact of changes in feed water, process modifications, hardware, software, regulatory guidelines, and operator skills. The health check also includes an evaluation of system performance indicators such as process flow, permeability, clean-in-place (CIP) frequency, integrity test history, and operational costs for chemicals and power.

By performing a health check, you gain a practical assessment of your system and can define a basis for future planning, including module replacement, SCADA and operating system updates, spare parts, chemicals on demand, and more. Health checks help you maximize productivity and extend system longevity, thus reducing the system’s operating costs through improved functionality.

 

 Optimization Data Sheet

Benefits to functional systems may include, but are not limited to:


  • Improved operation of the plant and lower operational expenditures
  • Updates to operator skill set
  • Improved system productivity
  • Improvements to the CIP process
  • Evaluation of electrochemical frequency modulation (EFM) and effectiveness
  • Extension of membrane module life

Download our Process Optimization Data Sheet


Aria Filtra Service Contracts Can Help Optimize System Performance and Enable Pro-Active System Care

When combined with proactive maintenance, planned and routine updates to processes, software, and operations and maintenance (O&M) protocols can cost-effectively identify and resolve issues before they become critical.


Aria Filtra Service Contracts


Deliverables:


  • Technical support
  • 24/7 service support (based on regional availability)
  • Emergency service
  • Optimization
  • Inspection and maintenance
  • Troubleshooting and repair
  • Refresher training
  • Spare parts inventory management
  • Detailed reports

Benefits:


  • Optimal system reliability, uptime, and performance
  • Trained and confident O&M staff
  • Quick response to emergency needs
  • Reduced O&M costs